Food delivery apps are one of the fastest-growing trends around the world. The meteoritical rise of food delivery apps started during lockdown and is still going strong. Companies like Grubhub, UberEATS, and others are taking advantage of these trends by providing better services directly to customers’ doorstep. Most eateries and restaurants are also joining these food delivery apps, while others are building their own apps. In this article, we will provide a detailed guide on how to build a food delivery app.
Essential Features of Food Delivery App
Registration/ Sign up
One of the most important features of food delivery apps is the registration page. Sign up page is the first impression of your food app, and we need to make it as simple as possible. If the customer onboarding process is complicated, your user will find a new replacement.
The food delivery app needs a simple user interface with a restaurant search option. We can use the device’s GPS to find the location of a nearby restaurant. The Restaurant Search feature allows the customer to choose their favorite places based on the food or other factors.
The menu is the most essential feature of a food delivery app. It allows customers to find food by category or selection. We can add more features like a picture of the item, ingredients, or description with it. We can also add symbols or logos for allergies or specific diets like vegan or vegetarian. Customers use all the information on the menu to decide on the food and order it; that’s why we need to make it attractive and simple.
Reviews and Rating
Most delivery apps have reviews and ratings for restaurants, couriers, and customers. The rating and reviews provide useful information for the customer to order from the establishment. This will also encourage restaurants to provide better services to the customer.
The food delivery business depends on faster delivery, and with real-time tracking, we can provide better information to the customer. We can use the customer’s and courier’s GPS locations to provide an accurate tracking facility. We can add tracking features for the restaurant app, where they can update the status of food preparation to out for delivery.
Multiple Payment Gateway
Customers need more than one payment gateway to pay for the food. We need to add more payment gateways such as different banks, credit cards, debit cards, cash on delivery, and more. This will provide better services to customers and be convenient to pay for through any payment method.
Push notification plays an important role in any mobile app. We can use push notifications to send promotional offers, ads, important information, or delivery status directly to the customer. Push notification adds to customer retention as we can send attractive offers with discounts.
We need to add a support feature in the app so that customers can reach out to the restaurant for any issue. We can add live chat support, customer care numbers, or email. We can also use content like FAQs and other important material so that customers can troubleshoot on their own. We need to add restaurant information so that customers can directly contact them about any changes.
Food Delivery App Development Guide
Research, Ideation, and Goal
One of the first things to do is market research. We need to learn more about the demand in the area or city where we want to use the app. Look at the competition in the area and what are the challenges and limitations of the food delivery app market. What features or services are missing from other food delivery apps, and how can we provide better services?
Once we do the market research, we need to clear the goal for our food delivery app. What features do we need to add, and what type of design and functionalities does the app need? We need to create the strategy and roadmap for the food delivery app development first so that we can help developers with the design and function.
Designing a food delivery app requires careful consideration. We need to make sure that the user interface and experience are flawless. We need to build better functionality and security for the app. The App should have easy navigation options, visually appealing fonts and design, a clear menu, and icons. We need to create a user-friendly interface without any clutter so that they can easily move around.
The ordering process is one of the most important parts of designing a food delivery app. It needs to be simple and straightforward, with a clear list of items and prices. We need to add high-quality images for the food and make sure that the app does not slow down. If the load time is higher, it will frustrate the users and create a bad impression.
Once we complete all the research for design and features, we need to start the development process. This is where developers code the whole app from scratch and add features and functionalities. We need to select a tech stack for front-end and back-end development. The front end means the designs and features on the user’s app, while the back end, we need to add server infrastructure, database API, and more. We need to design three apps to create a food delivery app ecosystem.
User Side App
User apps are for the customer, which they can download from the app store. We need to focus more on the design and functionality of this app. We need to provide our customers with all the features and services through this app. This part of the development takes precedent over others and takes more time to build.
Restaurant-side apps need functions like receiving orders providing updates, billing, and more. This app receives orders directly from the users. It has limited functions and does not need a better design. If the app is just for one restaurant, then it acts as a mainframe app. Otherwise, we need to build another app for the company that handles food delivery apps. We can add analytics, support, and other features to it.
Delivery person apps or courier apps are designed to help the person who delivers the food. It has limited functionalities like GPS, mapping and navigation, food order and customer details, etc. We also need to add a payment gateway and payment management for the driver to receive their salary and tips.
App development testing is crucial to determine the quality of the app. We can find issues with the app, bugs, and errors from testing. There are various tests to learn more about the app development process and problems. We need to test functionality, usability, performance, compatibility, and security. These tests will allow developers to fix issues before the launch.
We also need to consider different types of testing environments, automated tests, test coverage, and analytics. Using all the different parameters and tests, we can ensure the app is fully functional. This way, customers can get a fully tested product to increase the customer experience and satisfaction.
The final stage of food delivery app development is app deployment. Before we launch, we need to carefully plan the launch, market the app for maximum reach, and follow all the guidelines. Different app stores have different rules and guidelines, such as Google Play store and Apple App Store. We also need to ensure that our app has better optimization with keywords, titles, and descriptions, allowing customers to find them easily.
Once we launch the app, we need to track the app’s performance and find and fix any issues. We also need to track user engagement, retention rate, and session length. This data will provide more information about the app’s performance in the market. We need to check the reviews, ratings, and feedback from customers. Make sure to check all the feedback and make changes accordingly.
Support and Maintenance
Once we launch the app, we need to keep making sure it functions properly. That’s why we need maintenance and support from our development team. We need to update the app regularly to fix issues and add more features. We need to make sure the app is safe by checking for vulnerability and protecting it from malicious attacks. We need to provide support for our customers too. We need a development team for technical support for the customers’ complaints.
Choosing the right development team is the first task for every app development process. We need to find an experienced agency that has already developed a food delivery app in the past. Finding the right development team will allow businesses to create a perfect app with all the features and functionality. We can leverage their experience and expertise to fix any issues beforehand. We can find app development agencies through search engines, Facebook, LinkedIn, or other platforms. Make sure to check their portfolio and reach out to their past clients regarding the work process and quality.
The food delivery market is growing rapidly. According to a report, the worldwide online food delivery industry is expected to reach $154.34 billion (about $470 per person in the US) in 2023. It’s the right time to build your own food delivery app to dominate the market. This article provides some of the most important features of food delivery apps and a step-by-step guide to app development.
Why Choose Vrinsoft for Food Delivery App Development?
Vrinsoft is one of the most popular app development companies in the market. We spearheaded some of the most useful apps, including food delivery apps, for our clients. We have 12 years of experience in the field with an expert team of expert developers.